Monday, January 10, 2011

TAROE and Mears Joint Venture Company - Job Vacancies

Dear Members

We have great pleasure in writing to you regarding the enclosed adverts for vacancies in our new venture which is called ASERT.

ASERT is a joint venture partnership between TAROE and Mears Plc which has been set up to employ tenants to talk to tenants regarding the services they receive from, in the first instance, Mears (please visit here).

The idea is not to add a new financial burden to any landlord expense in procuring contracts. Mears will pay ASERT to scrutinise its service delivery on contracts which have a direct effect on tenants. The ASERT staff will speak with tenants identifying issues of concern or compliments, directly informing the contractor of the issues so that changes in delivery can be immediately instigated.

This initiative places tenants at the heart of service delivery and really empowers them with regard to how people work in their homes.

Tenants applying for these vacancies will have the necessary training and support which will allow them to take this exciting new venture forward, expanding it beyond the Mears Plc world to the wider contractor delivery of services.

Please inform as many of your membership as possible as these are real jobs with longevity, a real opportunity for people to bring value to the quality of life of other tenants.

If you have any questions please do not hesitate to get in touch with our office.

Yours sincerely

Ann Thomas and Michael Gelling OBE
TAROE Board members and Board members of ASERT

Job Vacancy: Project Manager - Full-time £25 - 30k per annum dependant on experience

This new post should be seen as a real opportunity and an exciting challenge for someone with housing sector knowledge or a tenant who understands the needs of tenants, to apply and make a significant change to the way services are delivered and received by the recipients, working closely with immediate staff, service providers and most importantly tenants.

Project Manager Advert

Project Manager Job Description

Application Form

Job Vacancy: Customer Service Champion  - £7280 per annum based on 20 hours per week - Hourly rate.  Flexible hours to suit individual circumstances (up to a maximum of 20).  Option to work on a voluntary basis with expenses paid.  

We are keen to recruit Customer Service Champions, to work with a new company, set up by TAROE. This post is ideal for tenants, residents  who are interested in helping to improve the service received from their landlords local contractor.

This position would involve working closely with the local contractors and their landlord or service providers and this would involve contacting other people who have had their work carried out by them. Click to download more information:

Customer Service Champion Advert

Customer Service Champion Job Description

Application Form

Job Vacancy: Tenant Inspector - £7280 per annum based on 20 hours per week - Hourly rate.  Flexible hours to suit individual circumstances (up to a maximum of 20).  Option to work on a voluntary basis with expenses paid.

We are keen to recruit Tenant Inspectors, to work with a new company, set up by TAROE. This post is ideal for tenants, residents  who are interested in helping to improve the service received from their landlords local contractors. This position would involve working closely with the local building contractors and service providers to ensure the work completed meets the  required standard both of contractor and tenant, resident or service user. This will involve face to face contact with tenants, residents and working alongside operatives to ensure all standards are met to everyone's satisfaction.

Click to download more information:

Tenant Inspector Advert

Tenant Inspector Job Description

Application Form